Edit and add entries

Last update:
5/9/2025
API
app
Web
Before you start

To create new entries or change existing entries, you need a login. This is important so that we can understand your changes and provide you with optimal support when needed.

note

If you've never created an entry before and feel uncertain, you can switch to the test environment. You can find out how to do this in the “Getting Started” guide.

Professional tip

You can correct your information yourself in the app at any time. If you have major problems, contact us at support@ginto.guide so that we can roll back the wrongly entered changes.

That's what you'll find in this guide:

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Frequently asked questions

Add entry

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    Click on the plus icon next to the search bar to add a new entry.
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    In the search field, enter the name of the location that you want to enter.
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    Select the appropriate entry from the list of suggestions by clicking on it.
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    If there isn't an entry yet, click the “Create a new entry” button.
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All entries you have added or edited can be found in the menu under “My entries.” When the entry is completed, all information is published directly.

Edit entry

  1. 1
    Start Ginto and find the entry you'd like to edit.
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    Click on the icon at the top right to enter edit mode.
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    Alternatively, you can scroll all the way down and click “Complete entry.”
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    Now you can add, correct, or delete information, just as you would when creating a new entry.
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All entries you have edited can be found in the menu under “My entries.” As with Wikipedia, all users can edit all entries. Only change entries if you are sure. When you make changes to a listing, the people who created the listing are notified.

Select a category

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    Find the category that best suits the location.
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    Click “Next.”
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Only one category can be selected per entry. For example, if you list a hotel with a restaurant and a swimming pool, select the “Hotel” category.

Levels of detail

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    By clicking on “View Details,” you'll get an overview of the available levels of detail and the information you need in each case.
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    In the “Overview” tab, select the desired level of detail.
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    The yellow fields and dots in the entry masks show you what information is still required to reach the set level of detail.
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You can start with level 1 and then work your way up to the highest level of detail. But you can also start right away with the highest level. The more detailed the information, the more useful your entry is.

Add name and website

  1. 1
    Enter the name of the location.
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    Select whether the website starts with http://or https://
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    Enter the web address (without http://or https://)
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    Click “Next.”
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Enter address

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    Enter the address of the location in the appropriate fields.
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    Ginto creates a suggestion based on your information.
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    Select the correct address from the drop-down list.
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    Click “Capture without an address” or “Move pin” to place the pin in the right place on the map.
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    Click “Next.”

The overview page

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    Enter the location's address. If there is no address, you can manually navigate to a point (PIN) on the map.
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    As a business, you can assign the verification status ‘Verified by the business’ to an entry after it has been fully recorded. To do this, create an organisation by clicking on ‘Do you run this place?’.
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    If a location is only available for a limited time, such as a pop-up restaurant or a fan zone at events, you can specify the appropriate period under “Validity period.”
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    Select the category that best suits the location. On this basis, Ginto makes suitable suggestions for recording areas and accessibility criteria.
  5. 5
    If a location offers special offers for people with disabilities, you can select them in the “Offers” section and enter further detailed information about them.

Add a few overview images. These help users recognize that they have found the right location. You can set one of the images as the cover photo for your post.

You are now ready to record areas and paths.

Temporary entries

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    In the “Overview” tab, click on “Validity period.”
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    Turn on the switch for the limited period of time.
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    Enter the start and end dates.
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    Click “Accept.”
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Users of Ginto can now also see that this location is a temporary facility so that they can prepare accordingly for an event. After the end date has passed, the entry will no longer be displayed in the search for users. In capture mode, however, it remains available in case you want to reactivate it for a recurring event with a new date.

Add images

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    Click on ‘Add image’.
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    Now you can either take a photo directly with your camera or upload one from your gallery. Please note: photos taken directly in the app are not automatically saved to your gallery. You will not be able to use them again later.
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    You can set this as your cover photo or delete it using the three white dots in the image.
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When taking photos, make sure that information about accessibility, such as room conditions, obstacles and aids, is clearly visible. Avoid generic marketing images, such as food or animals. Limit yourself to one good image per situation so that the entries remain clear for Ginto users.

Ginto deliberately does not offer extensive image editing functions. Use a separate image editing app for this purpose. You can then upload the images from the gallery to the correct location in Ginto.

Capture areas

  1. 1
    Depending on the chosen category of location (for example “hotel”), Ginto makes suggestions for typical areas such as toilets, lobbies or hotel rooms.
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    If you would like to add further areas, click on the corresponding suggestion below the preselection or on ‘Add another area’ at the very bottom.
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    Now enter the accessibility information for each area by clicking on the respective area and entering the information that Ginto requires of you.
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    Using the three dots at the top right, you can delete an area, rename it, or add a sub-area.
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Our tip: Before entering individual accessibility information, get an overview of the premises. This ensures that no important areas are forgotten.

For example, a sub-area can be an additional room in an area, such as the balcony of a hotel room. In larger buildings, an area can also be created as a floor, with the areas per floor then defined as sub-areas.

Capture routes

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    Routes can be entered using the “Paths” menu selection. Ginto gives you initial suggestions for this. Manually add all required routes by clicking on “Add path.”
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    Select the start and end points of the path.
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    Click on the newly created path and then click “Add path segment”. Here you can now individually add each path element along a path from start to end point. Be careful not to omit any path element.
  4. 4
    Enter the details for each path element according to the specifications in Ginto. The criteria that still need to be filled in are highlighted in yellow in the app. Click on ‘Add’ to save the information.
  5. 5
    Under “Criteria,” you can add information that is relevant for the entire journey.

Using the three dots at the top right, you can delete a path or an individual path element and edit the order of the path elements.

For certain path elements, such as a staircase, alternative path elements, such as a lift, can be entered directly under “Add alternative” (instead of “Add path segment”). Recurring path elements, such as stairs or lifts, can be entered once and then reused for multiple paths (see instruction Reuse path elements).

Our tip: Go down a path and record every path element as it is to ensure that nothing is forgotten. Ginto users decide for themselves whether a path is barrier-free or not based on your objective information.

Reuse path elements

  1. 1
    First create a route and then add individual route sections according to the instructions in ‘Entering routes’.
  2. 2
    If you want to use a single path element, such as a staircase, in another path, first click on the corresponding path and then on “Add path section”. If a path element has already been entered, the grey box “Element already entered?” will appear at the top. Click on ‘Link here’ and select the path element that has already been entered. Check whether this is the identical path element. Click on ‘Apply’.
  3. 3
    If you change the properties of a path element, such as the width of a lift, these changes are automatically applied to the other paths linked to this path element.
  4. 4
    Complete the mapping of the paths by either adding new path sections or linking existing path elements.
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This function is available for entries from detail level 2 onwards. The detail level can be adjusted in the overview of an entry.

This function is particularly useful when entering buildings with several floors that can be reached via the same route elements, such as the same staircase.

Capture details

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Make sure you record all information and metrics accurately. For people with disabilities, for example, it is crucial that the door width is measured correctly.

Our tip: The fastest way to collect accessibility information is with Ginto for two. One person installs the Ginto app and enters the information, while the other person picks up a measuring tape and misses the necessary information.

Assign entry to a business

  1. 1
    In the ‘Overview’ menu, click on ‘Business: Do you run this place?’.
  2. 2
    Click on “Create new organisation”. Enter the name of the organisation that operates this location. The name of the organisation can be the same as the name of the Ginto entry, provided that the location and business are the same. If an umbrella organisation manages the business, there may be two different names, for example ‘Fred Tschanz AG’ (organisation) and ‘Fred Hotel Zurich Central Station’ (location).
  3. 3
    This organisation will now appear in the menu under your user name. If a red dot is displayed, either an entry for your organisation has not yet been fully recorded or the verification status ‘Verified by the business’ has not yet been assigned. Click on ‘Assigned entries’. Select the entry to be verified.
  4. 4
    Individual locations within an organisation can be removed at a later date. To do this, click on ‘Business’ and select ‘Remove assignment’. If you want to delete an organisation completely or remove it from your menu, please contact support@ginto.guide.
  5. 5

If you have already created an organisation, you can reuse it for multiple locations. Make sure that an organisation is only created once. You can change the name of the organisation at any time under ‘Organisation settings’ in the menu.

Assign verification status

  1. 1
    Create an organisation according to the instructions in ‘Assign an entry to a business’.
  2. 2
    Select the relevant organisation from the menu and click on ‘Assigned entries’. Select the entry you want to check.
  3. 3
    Check that the information is complete and correct. Then click on ‘Mark as verified’. The entry will now receive the verification status ‘Verified by the business’.
  4. 4
    As soon as someone outside your organisation edits the entry, the verification status expires. You will be automatically notified as the organisation and asked to check the information and reassign the verification status.
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Plausibility check

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Infobox with help

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Conditional criteria

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Frequently asked questions

How can I measure the slope?

The easiest way is to install a water level app. On the iPhone, the spirit level can be used in the “tape measure” app. This app is installed on the iPhone by default. If the app shows the slope in degrees, it must be converted into a percentage. There are various free online calculators for this purpose. Without a spirit level, the slope can be calculated as a percentage by dividing the difference in height by the horizontal distance and multiplying the result by 100.

Can I create a survey with Ginto based on building or space plans?

In principle yes, but on-site recording is clearly preferable to recording according to plans. This is not only more fun, but also makes sense, as the local situation often deviates from plans. For example, not all furnishings are visible on the plans. In addition, important information, such as the height of the control elements in the lift, can only be found on detailed drawings. In addition, it is likely to be a challenge for most people to interpret construction plans correctly. The incidence of errors when recording on the basis of plans is therefore comparatively high.

Why isn't my location shown when I try to add it?

If you want to add a new entry, Ginto automatically suggests locations in your area that match the text you entered in the search field. The suggestions are based on entries in the maps on OpenStreetMap. It may happen that Ginto does not make a suitable suggestion, for example if the spelling is different or the location is not entered in OpenStreetMap. In this case, simply click on the “Create an entry” button at the bottom of the screen. This allows you to create a completely new entry.

I have completed all required fields, why is my entry still shown as incomplete?

The completeness of an entry can be checked directly in the app. The yellow fields and dots below the entry masks show you which information is still required to achieve the set level of detail. Ginto offers three levels of detail to enable both simple and detailed entry.

Can I edit images in Ginto?

Ginto deliberately dispenses with extensive image processing functions. Use a separate photo editing app and then load the images from the gallery to the right place in Ginto. Images can be deleted individually via the three dots, each shown at the top right).

Do I also have to record moving objects?

Moving objects such as trash cans should be ignored and not captured. They could be somewhere else the next time they visit.

When should I create an entry and when should I create an area within a listing?

There is no conclusive answer to this question.

In the case of a theatre building with several halls, a restaurant and cloakrooms, it definitely makes sense to create an overall entry with areas and sub-areas. Because here, it is important for users to know whether the building can be entered at all and how to get from the individual rooms to the cloakroom or the restaurant.

However, in the case of a hotel complex with several independent restaurants in different buildings, it may be useful to record them individually. However, if the restaurant is an integral part of the hotel, it should be included as an area of the hotel. In principle, a separate entry should be created for each company that is marketed separately.

Is it possible to add comments using an empty text box?

No, this option was deliberately not created. The aim of Ginto is to collect information about the accessibility of locations as objectively as possible. This makes it possible to automatically calculate accessibility for various needs and avoid subjective assessments.

Can I copy information?

Recurring route elements, such as stairs or lifts, can be entered once and then reused for multiple routes. This function is available for entries with a detail level of 2 or higher. The detail level can be adjusted in the overview of an entry. For more information, see Reuse path elements.

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