Edit and add entries

Last update:
31/10/2026
API
app
Web
Before you start

You need to be logged in to create new entries or modify existing ones. This is important so that we can track your changes and provide you with the best possible support if needed.

note

If you have never created an entry before and feel unsure, you can switch to the test environment. You can find out how to do this in the "Getting Started" guide.

Professional tip

You can correct your information in the app yourself at any time. For major issues, please contact us at support@ginto.guide so that we can revert any incorrect changes.

That's what you'll find in this guide:

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Frequently asked questions

Add entry (app)

  1. 1
    Click the plus icon next to the search bar to create a new entry.
  2. 2
    Enter the name of the location you want to add in the search field.
  3. 3
    Select the appropriate entry from the suggestion list by clicking on it.
  4. 4
    If no entry exists yet, click the "Create new entry" button.

You can find all the entries you have added and edited in the menu under "Edited entries." Once you complete the entry, all information is published immediately.

Edit entry

  1. 1
    Launch Ginto and search for the entry you would like to edit.
  2. 2
    Click the icon in the top right corner to enter edit mode.
  3. 3
    Alternatively, you can scroll all the way to the bottom and click "Edit entry".
  4. 4
    You can now add, correct, or delete information, just as you would when creating a new entry.

You can find all the entries you have edited in the menu under "Edited entries". Like Wikipedia, all users can edit any entry. Only change entries if you are sure. When you make changes to an entry, the people who created it will be notified.

Select category

  1. 1
    Find the category that best fits the location.
  2. 2
    Click "Next".

Only one category can be selected per entry. For example, if you are adding a hotel with a restaurant and swimming pool, select the "Hotel" category.

Detail levels

  1. 1
    By clicking on "Show details," you get an overview of the available detail levels and the information required for each.
  2. 2
    Select your target detail level in the "Overview" tab.
  3. 3
    The yellow fields and dots in the entry forms indicate which information is still required to reach the selected detail level.

You can start with Level 1 and work your way up to the highest level of detail step by step. Alternatively, you can start directly with the highest level. The more detailed the information, the more useful your entry will be.

Add name and website

  1. 1
    Enter the name of the location.
  2. 2
    Select whether the website starts with http:// or https://.
  3. 3
    Enter the web address (without http:// or https://).
  4. 4
    Click "Next".

Enter address

  1. 1
    Enter the location's address into the corresponding fields.
  2. 2
    Ginto will generate a suggestion based on the information you provide.
  3. 3
    Select the correct address from the list.
  4. 4
    Click "Add without address" or "Move pin" to place the pin in the correct spot on the map.
  5. 5
    Click "Next".

Overview page

  1. 1
    Enter the location's address. If there is no address, you can manually place a pin on the map.
  2. 2
    As a business, you can mark an entry as "Verified by business" once it is complete. To do this, create an organization by clicking on "Do you operate this location?"
  3. 3
    If a location is only available for a limited time, such as a pop-up restaurant or an event fan zone, you can specify the relevant timeframe under "Validity period."
  4. 4
    Select the category that best fits the location. Based on this, Ginto will provide relevant suggestions for recording areas and accessibility criteria.
  5. 5
    If a location offers special services for people with disabilities, you can select these in the "General information and offers" section and provide further details.

Add a few overview images. These help users confirm they have found the right location. You can set one of the images as the cover photo for your entry.

You are now ready to record areas and paths.

Temporary entries

  1. 1
    Click on "Validity period" in the "Overview" tab.
  2. 2
    Turn on the switch for the limited time period.
  3. 3
    Enter the start and end dates.
  4. 4
    Click on "Apply".

Ginto users will now also see that this location is a temporary facility, allowing them to prepare accordingly for an event. Once the end date has passed, the entry will no longer appear in user searches. However, it remains available in entry mode in case you wish to reactivate it for a recurring event with a new date.

Add images

  1. 1
    Click on "Add image".
  2. 2
    You can now either take a photo directly with your camera or upload one from your gallery. Please note: images taken directly within the app are not automatically saved to your device's gallery and cannot be reused later.
  3. 3
    Use the three white dots on the image to set it as the cover photo or delete it.

When taking photos, ensure that accessibility information—such as room dimensions, obstacles, and equipment—is clearly visible. Avoid generic marketing images, such as those of food or animals. Stick to one high-quality photo per situation to keep the entries clear and easy for Ginto users to navigate.

Ginto intentionally does not include extensive image editing features. Please use a separate photo editing app for this purpose. You can then upload the edited images from your gallery to the appropriate place in Ginto.

Record areas

  1. 1
    Depending on the selected category of the location (e.g., "Hotel"), Ginto suggests typical areas such as restrooms, the lobby, or hotel rooms.
  2. 2
    If you would like to add more areas, click on the corresponding suggestion below the pre-selection or click "Add area" at the very bottom.
  3. 3
    Now, record the accessibility information for each area by clicking on the respective area and entering the details requested by Ginto.
  4. 4
    Using the three dots in the top right corner, you can delete an area, rename it, or add a sub-area.

Our tip: Get an overview of the premises before recording individual accessibility details. This ensures that no important areas are forgotten.

A sub-area can be an additional room within an area, such as a hotel room balcony. In larger buildings, an area can also be set up as a floor, with the areas on each floor then defined as sub-areas.

Record paths

  1. 1
    Paths can be recorded via the "Paths" menu selection. Ginto will provide initial suggestions. Add any additional required paths manually by clicking "Add path."
  2. 2
    Select the start and end points for each path.
  3. 3
    Click on the newly created path and then on "Add path segment." Here, you can add each path element along the route from start to end individually. Make sure not to omit any path elements.
  4. 4
    Record the details for each path element according to the specifications in Ginto. Any remaining required criteria are highlighted in yellow in the app. Click "Add" to save your entries.
  5. 5
    Under "Further information," you can add details that are relevant to the entire path.

Use the three dots in the top right corner to delete a path or an individual path element, or to edit the order of the path elements.

For certain path elements, such as stairs, you can record alternative elements like an elevator directly under "Add alternative" (instead of "Add path segment"). Recurring path elements, such as stairs or elevators, can be recorded once and then reused for multiple paths (see the guide Reusing path elements).

Our tip: Walk the path and record every element exactly as it is to ensure nothing is forgotten. Ginto users decide for themselves whether a path is accessible based on your objective information.

Copy elements

  1. 1
    First, create a path and then add individual path segments according to the "Recording paths" instructions.
  2. 2
    If you want to use a single path element, such as a staircase, in another path as well, first click on the corresponding path and then on "Add path segment". If a path element has already been recorded, the grey box "Element already recorded?" will appear at the top. Click on "Link here" and select the already recorded path element. Check whether this is the identical path element. Click on "Apply".
  3. 3
    If you change the properties of a path element, such as the width of an elevator, these changes are automatically applied to the other paths with which this path element is linked.
  4. 4
    Complete the recording of the paths by either adding new path segments or linking existing path elements.

This function is available when recording from detail level 2. The detail level can be adjusted in the entry overview.

This function is particularly helpful when recording buildings with multiple floors that are accessible via the same path elements, such as the same staircase throughout.

‍

Assign entries to a business

  1. 1
    In the "Overview" menu, click on "Business: Do you operate this location?".
  2. 2
    Click on "Create new organization". Enter the name of the organization that operates this location. The organization name can be the same as the Ginto entry name if the location and the business are the same. If a parent company manages the operation, they may have different names, for example, "Fred Tschanz AG" (organization) and "Fred Hotel Zürich Hauptbahnhof" (location).
  3. 3
    This organization will now appear in the menu under your username. If a yellow dot is displayed, it means that either an entry for your organization is incomplete or the "Verified by business" status has not yet been assigned. Click on "assigned entries" and select the entry you wish to verify.
  4. 4
    Individual locations can be removed from an organization at any time. To do this, click on "Business" and select "Remove assignment". If you would like to delete an organization entirely or remove it from your menu, please contact support@ginto.guide.

If you have already created an organization, you can reuse it for multiple locations. Please ensure that each organization is only created once. You can update the organization name at any time under "Organization settings" in the menu.

Enter details

    Make sure to record all information and measurements accurately. For people with disabilities, for example, it is crucial that door widths are measured correctly.

    Our tip: The fastest way to record accessibility information with Ginto is to work in pairs. One person installs the Ginto app and enters the information, while the other person takes a tape measure and collects the necessary data.

    Assign verification status (App)

    1. 1
      Create an organization by following the instructions in "Assigning an entry to a business".
    2. 2
      Select the relevant organization from the menu and click on "assigned entries". Choose the entry you wish to verify.
    3. 3
      Check the information for completeness and accuracy. Then, click "Mark as verified". The entry will now have the verification status "Verified by business".
    4. 4
      As soon as someone outside your business edits the entry, the verification status expires. You will be automatically notified as the business and prompted to review the information and re-assign the verification status.

    Plausibility check

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        Conditional criteria

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          Frequently asked questions

          Can I create a Ginto entry using building or floor plans?

          In principle, yes, but on-site assessment is clearly preferable to using plans. It’s not only more enjoyable, but also practical, as the actual situation often differs from the plans. For instance, not all furnishings are shown on floor plans. Furthermore, critical details like the height of elevator controls are often only found in technical drawings. Additionally, interpreting building plans correctly is a challenge for most people, making the error rate significantly higher when using them for assessment.

          Is it possible to add comments via an empty text field?

          Yes, but only if the information cannot already be captured using the standard Ginto form. Ginto aims to record accessibility information objectively and in a standardized way. This allows accessibility to be calculated automatically and avoids subjective assessments. You can leave a note in four languages under "further information".

          When should I create an entry and when should I create a section within an entry?

          There is no definitive answer to this question.

          For a theater building with multiple halls, a restaurant, and cloakrooms, it definitely makes sense to create a single overall entry with sections and subsections. This is because it is important for users to know whether the building is accessible at all and how to get from the individual halls to the cloakroom or the restaurant.

          For a hotel complex with several independent restaurants in different buildings, however, it may make sense to list them individually. But if the restaurant is an integral part of the hotel, it should be listed as a section of the hotel. As a general rule: every business that is marketed separately should have its own entry.

          Why isn't my location appearing when I try to add it?

          When you want to add a new entry, Ginto automatically suggests locations in your area that match the text entered in the search field. These suggestions are based on entries in OpenStreetMap. Sometimes Ginto may not provide a matching suggestion, for example, if the spelling differs or the location is not listed in OpenStreetMap. In this case, simply click the "Create entry" button at the bottom of the screen to create a completely new entry.

          How can I measure the gradient?

          The easiest way is to install a spirit level app. On an iPhone, you can use the spirit level feature within the "Measure" app, which comes pre-installed. If the app displays the gradient in degrees, you will need to convert it to a percentage. There are various free online calculators for this. Alternatively, you can calculate the gradient as a percentage by dividing the vertical rise by the horizontal distance and multiplying the result by 100.

          Can I edit images in Ginto?

          Ginto intentionally avoids extensive image editing features. Please use a separate photo editing app for this. You can then upload the images from your gallery to the appropriate place in Ginto. Images can be deleted individually via the three dots shown in the top right corner.

          I have filled out all the required fields, so why is my entry still showing as incomplete?

          You can check the completeness of an entry directly in the app. The yellow fields and dots below the input forms indicate which information is still required to reach the selected level of detail. To allow for both simple and detailed entries, Ginto offers three levels of detail.

          Do I also need to record movable objects?

          Movable objects such as trash cans should be ignored and not recorded. They might be in a different location during your next visit.

          Can I copy information?

          Recurring path elements, such as stairs or elevators, can be recorded once and then reused for multiple paths. This feature is available for recording from detail level 2 onwards. The detail level can be adjusted in the entry overview. Further information can be found under Reusing path elements.

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