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Find accessible locations

Find accessible locations

Last update:
5/8/2025
API
app
Web
At Ginto, you'll find information about the accessibility of cafés, restaurants, museums, and more. Here's how to search for it on your mobile phone using the Ginto app.
Before you start

Ginto offers two applications to search for accessibility information: an app for mobile phones and a web map for computers. Both the app and the web map are optimized for their respective areas of application and offer various advantages.

Benefits of the web map: It adapts to the screen size and is suitable for anyone who prefers to research on larger monitors. The web map offers extensive search and filter functions.

Benefits of the app: The app for mobile phones has simple search functions and offers the option to independently enter new information on local accessibility. To do this, it uses the device's camera and GPS functions.

Not all functions available on mobile phones are therefore also available in the web map — and vice versa. In this guide, you'll learn how to use the app for mobile phones to search for accessible locations. Instructions for searching with the web map can be found in the overview in the support area.

note
Professional tip

That's what you'll find in this guide:

Select a needs profile
Check accessibility
Frequently asked questions

Select a needs profile

#
1

Either select a standardized needs profile or compile your individual needs profile. On this basis, Ginto assesses the accessibility of locations individually.

  1. Open “Needs Profile” from the menu and select the profile that suits you best. Please note that these are default standards.
  2. All profile settings are now displayed below the selection. This allows you to understand how Ginto calculates the accessibility of locations for each profile of needs.
  3. If you want, you can adjust the individual values individually. Ginto saves the changes to your custom profile.

Thanks to your personal needs profile, Ginto offers you an unprecedented level of personalization.

Check accessibility

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2

With Ginto, you can find information about the accessibility of cafés, restaurants or parking spaces in your immediate area or at a location of your choice.

  1. Open “Needs Profile” from the menu and select the profile that suits you best.
  2. Enter the location you're looking for in the search field or select a category.
  3. The list and on the map now show the surrounding locations that match your search query.
  4. The color and symbol of the locations on the map show you whether they are completely, partially or not accessible at all in accordance with your chosen needs profile.
  5. When you click on an entry, Ginto shows you detailed accessibility information as well as any pictures of the location.

Haven't you found what you're looking for yet? Die Ginto web map offers you additional search options. For example, you can combine the filter criteria “Location” and “Category” or search specifically for specific offers, such as a height-adjustable bed.

Frequently asked questions

Why can't I see the latest Pro Infirmis entry in the Ginto app?

All new entries created by Pro Infirmis in FIRST are automatically transferred to Ginto. If, on the other hand, existing entries are adjusted in FIRST, the changes are not automatically adopted. This prevents complex Ginto entries from being automatically overwritten.

Would you like to overwrite a Ginto entry with the updated first entry? Then please get in touch with us so that we can manually trigger the override.

There is both a FIRST and a Ginto entry from my location. Which is shown?

The most recent entry is always displayed. For example, if a company collected accessibility information itself with Ginto in 2019 and an additional collection was carried out by a Pro Infirmis professional in 2021, the Pro Infirmis entry is displayed.

Why are two entries shown in Ginto for the same location?

Ginto resolves duplicate entries as much as possible. However, it may happen that a duplicate entry is not recognized as such due to slightly different names, addresses or spellings. In this case, please let us know so we can do a manual review.

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