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Join OK:GO

Join OK:GO

Last update:
12/11/2025
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As part of the OK:GO initiative, Swiss tourism businesses collect and share information about the accessibility of their services. This makes it easier for people with disabilities and those with temporary mobility restrictions – for example, due to age or injury – to plan their trips. Participation in the OK:GO initiative is free of charge and recognised within the Swisstainable sustainability programme at Level II – engaged (in combination).
Before you start

As part of the OK:GO initiative, tourism businesses collect and share their accessibility information using the free Ginto app. You can find help on how to use Ginto under ‘Support’.

note

Travellers with reduced mobility are an important target group for the tourism industry and make up a significant proportion of the population. By participating in OK:GO, tourism businesses can directly address and welcome these target groups.

Professional tip

You can enter information about the accessibility of your business yourself at any time using Ginto. We recommend professional assessment by Pro Infirmis specialists for complex building structures, such as buildings with multiple floors and entrances. Professional assessment is also recommended for facilities such as amusement parks that have multiple buildings.

That's what you'll find in this guide:

Terms and conditions of participation OK:GO
Apply for OK:GO proof for ‘Swisstainable’
Frequently asked questions

Terms and conditions of participation OK:GO

OK:GO is aimed at tourism businesses in the hotel, catering, arts and culture, and mobility sectors. Anyone can take part, even those who are not fully accessible. Participation involves three steps.

  1. 1
    Record accessibility information using the free Ginto app. Record all criteria in full in accordance with Level 2 requirements. Ensure that the entire tourist offering is recorded, i.e. for hotels with restaurants, this includes both the hotel premises and the restaurant premises.
  2. 2
    Share accessibility information prominently on your business or service website. Use the OK:GO emblem and the link to the Ginto detailed entry. The information must be easy to find and sensibly placed, for example directly next to the service, under travel information or opening hours. Ideally, you should also provide alternative text so that people with visual impairments can also find the accessibility information.
  3. 3
    Check your entry on Ginto regularly and keep the accessibility information up to date. This will ensure the quality of the accessibility information for your business or service.
  4. 4
  5. 5

Further assistance on recording and processing accessibility information with Ginto can be found under ‘Support’.

Apply for OK:GO proof for ‘Swisstainable’

OK:GO is recognised as proof within the ‘Swisstainable’ sustainability programme at Level II – engaged (in combination). An overview of all recognised sustainability certificates can be found here.

An OK:GO certificate for participation in ‘Swisstainable’ can be applied for using this web form. A certificate will be issued once the conditions of participation have been met. The OK:GO certificate is valid for two years from the date of issue.
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Frequently asked questions

Can I have my Pro Infirmis entry credited to Swisstainable?

Yes, if the requirements are met. Participation in the OK:GO initiative takes place in three steps:

  1. Collection of accessibility information.
  2. Publication of accessibility information.
  3. Regular review and updating of accessibility information.

When a location has been audited by Pro Infirmis, the first step has already been taken. The second step is to publish the accessibility information together with the OK:GO logo on your own website. Ideally, the pictograms by Pro Infirmis will also be published. Tourism businesses are required to keep their accessibility information up to date and to inform Pro Infirmis of any changes.

Is Ginto's Swisstainable certificate also available for destination management organisations (DMOs)?

Yes, as a destination marketing or management organisation (DMO), you can obtain verification by, for example, registering and publishing the tourist information office. Optionally, a DMO can:

  • Use all existing channels to inform travellers and tourism businesses about Ginto.

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