Apply for Swisstainable

Last update:
5/8/2025
API
app
Web
Before you start

OK:GO is recognized as proof within the Swisstainable sustainability program. In combination with further proof, companies can reach Level II — engaged. The OK:GO certificate is valid for two years from the date of issue. An overview of the recognized sustainability certificates that can be used to apply for “Level II — engaged” in combination with OK:GO can be found at the Website of the Swiss Tourism Association.

note

Swisstainable is a Swiss tourism sustainability program for tourism. The focus is on the sustainable development of Switzerland as a tourist destination. Participation in the sustainability program is open to all tourism businesses and organizations in Switzerland.

Professional tip

Travelers with mobility restrictions are an important target group and make up a considerable proportion of the population. By publishing accessibility data, tourist companies are showing openness to the diverse needs of their guests.

That's what you'll find in this guide:

Frequently asked questions

OK:GO - Swisstainable

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  1. Fill in the Ginto app with the information about the accessibility of your offer. In doing so, the OK:GO office ensures that as far as possible the entire tourist offer is covered, i.e., in the case of hotels with restaurants, both the premises of the hotel and the restaurant.
  2. Fill out all required fields in the Ginto app. The ok:go office checks here whether the entry is complete. Depending on the company, it is also checked whether the scope of the entered data is plausible (e.g. whether a hotel has also entered the hotel rooms).
  3. Publish accessibility information (OK:GO emblem and link) in a prominent place on your company website. Here, the OK:GO branch checks whether the OK:GO emblem is easy to find and usefully placed (for information on offers, travel, opening hours, in the footer, etc.) It is also checked whether the OK:GO emblem is linked. In the best case scenario, tourism service providers also store an alternative text so that people with visual disabilities can also find the accessibility information. It is recommended to use the OK:GO emblem with a text block.
  4. Keep accessibility information up to date. That is a promise for the future. The OK:GO office trusts that the information is kept up to date. However, companies are made aware of discrepancies discovered by chance.

Particular emphasis is placed on publishing accessibility information on the company website: Your guests should be able to find the information as quickly as possible. Furthermore, the certificate is only issued for locations and companies whose accessibility information has actually been recorded and published. The office issues the certificate manually. Companies that would like to receive a certificate should send an e-mail to: okgo@stv-fst.ch. More Help and information about the OK:GO initiative.

Frequently asked questions

Can I have my Pro Infirmis entry credited to Swisstainable?

Yes, if the requirements are met. Participation in the OK:GO initiative takes place in two steps

  1. Collection of accessibility information.
  2. Publication of accessibility information.

When a location has been audited by Pro Infirmis, the first step has already been taken. The second step is to publish the accessibility information together with the OK:GO logo on your own website. Ideally, the pictograms will also be published by Pro Infirmis.

Is Ginto's Swisstainable certificate also available for tourism organizations (DMOs)?

Yes, as a tourism organization or destination office organization (DMO), you can obtain proof if, for example, you register and publish the tourist office (in accordance with Eligibility requirements). Optionally, a tourism organization or DMO can:

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